Shipping policy

Shipping Policy

Last Updated: 2025-8

❶ Processing Time

  • 1 business day order processing (excluding weekends/holidays)
  • ⏱️ Dispatch within 24h of payment verification

❷ Delivery Timelines & Carriers

Destination Carrier Estimated Delivery Tracking
North America/Europe UPS Express 5-7 business days Real-time SMS/Email updates
Asia/Australia Yanwen Global Express 7-10 business days App tracking + customs alerts
Emerging Markets UPS + Local Partners 8-12 business days Endpoint carrier handover notice

❸ Customs & Duties

  • 📦 DDU (Delivered Duty Unpaid): Customer responsible for import taxes
  • 📄 Commercial invoice value declared accurately per international law
  • 🛃 Delayed? Contact us for customs intervention

❹ Shipping Costs

  • 🆓 Free shipping on orders >$50 USD
  • 📦 Standard: $5 (Yanwen) | Express: $8 (UPS)
  • 📍 Real-time calculator at checkout

❺ Lost/Delayed Packages